Shipping Guide

The following information is provided as a guide for our customers. If you have specific enquiries about a specific order, please get in touch with us, and one of our friendly staff members will be more than happy to assist you. 

Shipment processing time

  • Orders are not shipped or delivered on weekends or public holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery.
  • If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • If you make changes to your order after it has been placed, this may impact shipping times.

Shipment confirmation & order tracking

  • Once we have shipped your order, you should receive a shipping confirmation email, which will include order tracking details.
  • If you haven't received an order, and you require assistance in tracking it down, please give us a call.

Damage to goods in transit

  • Print Storm is not liable for any products damaged or lost during transit.
  • You can take out insurance on your shipments to cover you for damages to your goods. Please talk to us about this if you'd like a price on insurance.
  • If you received your order and it is damaged, please contact us and we will happily take this up with the shipping company on your behalf.
  • In the event that your order is damaged upon arrival, please save all packaging materials and damaged goods, and take images wherever possible.

International Shipping

  • Print Storm does not currently ship outside of Australia.


  • At Print Storm, we generally use either Australia Post or TNT. Other carriers may be used when necessary.